LOCATION: Atlanta, Georgia


FieldEdge is the leading provider of field service management solutions to the mechanical contractor market. FieldEdge’s flagship ESC product and cloud-based product have helped thousands of service-based organizations increase sales performance and overall workforce productivity by managing all aspects of their daily operations.

We work hard, but we play hard. We have a family oriented culture where no one takes themselves too seriously.


We are looking for a rockstar to fill the Business Operations Analyst Role. This position will work with several stakeholders throughout the entire organization including Sales, Marketing, and Finance. You will be a critical part of a high-performing and fast-growing team with a strong entrepreneurial mindset. For the right individual, this role can rapidly grow into an advanced position with more strategic responsibilities, autonomy, and interaction across all levels of the organization.


  • Proactively monitor sales activities and strive to maintain a high level of quality, accuracy, and process consistency
  • Act as a steward for all operational data
    • Generate and maintain operational Key Performance Indicator (KPI) reporting packages, dashboards and scorecards
    • Manage the performance of these metrics on an ongoing basis by performing regular audits, identifying and addressing high risk areas
    • Collaborate with other business units to build on processes which drive data integrity and accuracy
  • Analyze and track compensation and bonus processes for the sales organization
  • Work in collaboration with Finance for deal approvals, bookings reconciliation, and other end of month deal related activities
  • Manage the weekly and monthly forecasting process and own the quantitative analysis of the performance of our sales and sales development teams
  • Enhance, update, and maintain sales training and sales on-boarding


  • Bachelor’s Degree or higher required
  • 1-3 years’ work experience in a Business Analyst role is preferred. Previous experience as a sales or marketing analyst in a SaaS based technology environment is a plus
  • Analytical mind with the ability to analyze and make sense of data and turn insights into conclusions
  • Advanced skills in MS Excel (Vlookups, Pivot Macro) a must
  • Consultative, team player who enjoys being part of a close-knit team while also working independently with direction on individual projects
  • Collaborative, outgoing individual that enjoys assisting others and puts in extra effort to find solutions that may span outside their daily responsibilities
  • Exceptional written and verbal communication skills
  • Strong aptitude for learning new systems and processes
  • Excellent attention to detail and results oriented
  • Persistent, organized and highly motivated
  • Experience using Salesforce CRM including Salesforce reporting and dashboards a plus
  • Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities


  • Full health coverage
  • 401k plan with matching for employees with >1 year of tenure
  • Growth opportunities to progress throughout the organization
  • Free snacks and drinks are abundant in our facilities, along with a large TV and ping pong table

Please send your resume and the position you’re applying for to careers@fieldedge.com