LOCATION: Atlanta, Georgia

OVERVIEW

FieldEdge is the leading provider of field service management solutions to the mechanical contractor market. FieldEdge’s flagship ESC product and cloud-based product have helped thousands of service-based organizations increase sales performance and overall workforce productivity by managing all aspects of their daily operations.

We work hard, but we play hard. We have a family oriented culture where no one takes themselves too seriously.

JOB DESCRIPTION

We are looking for a rockstar to fill the Business Operations Analyst Role. This position will work with several stakeholders throughout the entire organization including Sales, Marketing, and Finance. You will be a critical part of a high-performing and fast-growing team with a strong entrepreneurial mindset. For the right individual, this role can rapidly grow into an advanced position with more strategic responsibilities, autonomy, and interaction across all levels of the organization.

PRIMARY DUTIES AND RESPONSIBILITIES

  • Proactively monitor sales activities and strive to maintain a high level of quality, accuracy, and process consistency
  • Act as a steward for all operational data
    • Generate and maintain operational Key Performance Indicator (KPI) reporting packages, dashboards and scorecards
    • Manage the performance of these metrics on an ongoing basis by performing regular audits, identifying and addressing high risk areas
    • Collaborate with other business units to build on processes which drive data integrity and accuracy
  • Analyze and track compensation and bonus processes for the sales organization
  • Work in collaboration with Finance for deal approvals, bookings reconciliation, and other end of month deal related activities
  • Manage the weekly and monthly forecasting process and own the quantitative analysis of the performance of our sales and sales development teams
  • Enhance, update, and maintain sales training and sales on-boarding

REQUIREMENTS

  • Bachelor’s Degree or higher required
  • 1-3 years’ work experience in a Business Analyst role is preferred. Previous experience as a sales or marketing analyst in a SaaS based technology environment is a plus
  • Analytical mind with the ability to analyze and make sense of data and turn insights into conclusions
  • Advanced skills in MS Excel (Vlookups, Pivot Macro) a must
  • Consultative, team player who enjoys being part of a close-knit team while also working independently with direction on individual projects
  • Collaborative, outgoing individual that enjoys assisting others and puts in extra effort to find solutions that may span outside their daily responsibilities
  • Exceptional written and verbal communication skills
  • Strong aptitude for learning new systems and processes
  • Excellent attention to detail and results oriented
  • Persistent, organized and highly motivated
  • Experience using Salesforce CRM including Salesforce reporting and dashboards a plus
  • Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities

BENEFITS

  • Full health coverage
  • 401k plan with matching for employees with >1 year of tenure
  • Growth opportunities to progress throughout the organization
  • Free snacks and drinks are abundant in our facilities, along with a large TV and ping pong table

Please send your resume and the position you’re applying for to careers@fieldedge.com