Client Implementation Consultant

LOCATION: Atlanta, Georgia

JOB DESCRIPTION

The Client Implementation Consultant will be on the frontlines in driving adoption after a new client joins FieldEdge. S/he is required to act as the single point of contact for new clients in representing the entire FieldEdge team.

PRIMARY DUTIES AND RESPONSIBILITIES

  • Project manage implementation processes that are often complex
  • Use tact and diplomacy to set proper timelines and expectations throughout the implementation process, including both verbal and written communication
  • Manage multiple client implementations simultaneously, and prioritize effectively to ensure on-time Go Lives that meet all of the client’s specifications
  • Coordinate internally between the Sales, Data, and Product teams to provide customers with a single point of contact
  • Exercise attention to detail and technical proficiency to ensure proper migration of customer data from competitor platforms

REQUIREMENTS

  • Postsecondary education in business, sciences, or IT preferred
  • Experienced in delivering excellent customer service
  • Strong organizational skills, and project management ability
  • Technical aptitude – quick to learn new software, and proficient with data work
  • A history of going above and beyond
  • Team player
  • Best-in-class attention to detail
  • Entrepreneurial spirit

BENEFITS

  • Start-up culture – for those looking to work hard and develop in a rewarding career with growth opportunities
  • Full health coverage
  • 401k plan with matching for employees with more than one year of tenure
  • Free lunches, snacks and drinks are abundant in our facilities, along with a large TV and ping pong table

Please send your resume and the position you’re applying for to careers@fieldedge.com