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Technicians Don’t Have to Write Anymore – They Can Speak into Their Mobile Phones

Technicians Don’t Have to Write Anymore – They Can Speak into Their Mobile Phones

By Marc Freund | February 22, 2011 | Blog, ESC Software, Mobile Workforce, News

One of the most frustrating things that causes mistakes and loss of profits is trying to read field personnel’s service tickets. Now there is a voice option – technicians can speak their findings and have them recorded on service tickets…in the field using smart phones and mobile applications. Find out about this latest revolution in technology during a live broadcast on March 9, 2011.’s Channel Manager, Ruth King, will talk with Dean Schreiner, President of dESCO, creators of the mobile application. See this latest technology live. Learn what the progressive contractors currently using this technology are saying. Call in or chat in your questions for Dean.

To allow the hosts to answer everyone’s questions, each session is limited to 50 people. There will be four sessions, 8 AM, 9 AM, 10 AM, and 11 AM eastern time. To reserve your seat in the live program of your choice, call 877-520-4321 or email If you miss the live sessions, they will be available from the library after the last live program.

Click here to register for the live broadcast.

“The apps increase the efficiency and accuracy of technicians in the field by offering them all the information they need for the task at hand,” said dESCO President, Dean Schreiner. “The apps help service companies convey a new level of professionalism,” said Schreiner. “It takes advantage of today’s technology, by allowing the technicians to process payments in the field and immediately email receipts, while offering the ability to quote further recommendations on the job site. The apps reduce the dependency of obtaining information from the dispatcher by phone or radio”

The app, ESC Mobile, is a simple and affordable way to outfit service technicians with real-time dispatch information and time tracking in the field. ESC Mobile is available for download from the iTunes app store, from the Android Marketplace, or from the Windows Phone 7 Marketplace.

For more information, call Jonathan Frei at dESCO at 800-226-7529 or Ruth King at 877-520-4321.

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