“The experience has been terrific with ESC. The more we learn to use it, the more we love it. We are now using the Desktop app, the Web app, and the Mobile web app. We recently switched our cell phones out to Blackberries and all the techs use the Mobile Web feature to keep in touch with our dispatcher. It was easy, the techs love it, and we have never been more connected and up to date with our service status. I will be upgrading to version 10 in the next couple weeks. I can’t wait to see the enhancements. We are BIG fans of ESC here.”
—Troy Trumble, TruComm SBS, Inc.