Matt Michel, the CEO of the Service Roundtable, has some simple tip for making sure your customers remember doing business with your company.
Some companies work really hard to ensure they are remembered. The employees in these companies are downright creative in their approach. They manage to form a lasting impression that burns the company name into the customer’s consciousness. They generate such an impact that their customers feel compelled to tell their friends and neighbors all about their experience.
These strategies are no secret. Thousands of companies manage to execute them daily.
You may be surprised how easy it is for you to make a long lasting impression on your customers, and how ready and willing they will be to spread the word about your service.
How many of the tips in Matt’s article is your company guilty of?