FieldEdge is the new name for dESCO, the company that invented service software for contractors

Why Choose dESCO for Your Service Software Needs

Why Choose dESCO for Your Service Software Needs

By Marc Freund | March 11, 2010 | Blog, ESC Software, News, Service Business 101, Success Stories

It will be difficult to remember how you were able to run your business without it. ESC minimizes the amount of data entry needed by making sure you only need to enter it once.

ESC will let you get more done, faster. You’ll be able to dispatch service calls, schedule technicians, track inventory, record sales all with ease and precision.

With powerful, build in reports, you’ll be able to track profitability by technician or by customer to see who your best employees and best customers are. With the detailed customer information, you’ll be able to more effectively focus your company’s resources towards the most profitable projects and customers. The information that will be available at your finger tips will make you better equipped to make the best business decisions.

Price matters. So does functionality. With ESC small and medium sized business are able to afford the right solution at the right price. ESC is also scalable, built to grow with your company. And with a 30-day Money Back Guarantee, you’ll be sure to get what you pay for.

The intuitive functionality of ESC will make you feel familiar with the program from the beginning. The screens are designed to help you flow smoothly from one to the next in a way that makes sense for your business.

ESC is not going to change what you call things or the order you do things if they work. Most field names are customizable and there are places you can create custom fields to capture and act on the information that is most important to you. Also, you can customize the way you classify your customers so you are able to nurture and market effectively to your customer and lead base.  ESC gives you the flexibility you need for your business as well as the intuitive framework in which to act.

You can easily import and attach documents to customers, pieces of equipment, particular dispatches or any other record in the system. This will help you clean out and ultimately get rid of those filing cabinets that have been cluttering up your office for all those years.

ESC’s seamless QuickBooks integration will keep your customer and accounting data synchronized and up to date. The set-up wizard completes this process in a few easy steps, and eliminates the need for any double entry.

Mobile solutions get ESC into the hands of your technicians in the field, connecting them to the office and all the information they’ll need to complete their service calls. They’ll be able to see information about their customers, get directions, and find out what tools and parts they’ll need for the job. The mobile solution also keeps techs out of the office and in the field. They can start their day at a customer’s location, rather than with coffee and doughnuts in the office.  That means more service calls in a day and more profit.

When you call you talk to us. We all work out of the same office in Fort Myers, Florida. Our customer support is unmatched. Call us today or download the free trial.

Get a Demo