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FieldEdge
vs. Housecall Pro
Curious about Housecall Pro alternatives? Find the best field service management software for your business!
Looking for the right software to run your service business? We hear from lots of businesses just like yours that are making the choice between FieldEdge vs Housecall Pro, or who may be looking for a Housecall Pro alternative.
FieldEdge was built from the ground up specifically for service businesses like yours to complete more jobs faster, streamline operations, and maximize profitability.
Even though FieldEdge and Housecall Pro are both service management software systems, with FieldEdge you’ll have access to:
- An award-winning support team to help you every step of the way!
- Proven, easy to use, payment processing built exclusively for FieldEdge
- Time-saving tools that streamline your business
- Powerful integrations with QuickBooks, Intacct, DocuSign, FleetSharp, and more
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FieldEdge Support vs. Housecall Pro Support
Field service businesses know the importance of moving quickly to solve customers’ problems. Housecall Pro’s users have shared that they often struggled to get the support they need. If you’re in the field or office without support, your services may be interrupted.
FieldEdge’s support is superior to the other options and we’re proud of the ways we are able to help our members by consistently delivering the highest levels of support.
- We’ve achieved a 92% customer satisfaction rating from our chat support
- Our average wait time is one minute for a support response
- 85% of support requests are resolved during the first contact with our team
Plus, if you are looking for support in growing your business, FieldEdge’s Field Services Academy can help! Join our exclusive community for business coaching and growth tips.
Feature Comparison Chart
| Feature | FieldEdge | Housecall Pro |
|---|---|---|
| Scheduling/Dispatch | ||
| Scheduling/Dispatch | ||
| CRM & Reporting | ||
| CRM & Reporting | ||
| QuickBooks | ||
| QuickBooks | ||
| Sales Proposals/Pricebook | ||
| Sales Proposals/Pricebook | ||
| Two-Way SMS/Arrival Notification | ||
| Two-Way SMS/Arrival Notification | ||
| Customer Portal/Online Booking | ||
| Customer Portal/Online Booking | ||
| Equipment Tracking | ||
| Equipment Tracking | ||
| Inventory Management | ||
| Inventory Management | ||
| Service Agreements | ||
| Service Agreements | ||
| Payments | ||
| Payments | ||
| Marketing Support | ||
| Marketing Support | ||
| Phone Customer Support | ||
| Phone Customer Support | ||
| Smart Forms | ||
| Smart Forms | ||
| Chart Key | |
|---|---|
| Outstanding feature capabilities | |
| Equal feature capabilities | |
| Limited feature capabilities | |
| Does NOT have this feature | |
Where FieldEdge Wins
It’s easy to see why FieldEdge wins in comparison to Housecall Pro. With FieldEdge, members can access simple features and straightforward pricing, plus FieldEdge also offers:
- Stronger inventory management to date
- Excellent multi-day calendar functionality
- Live QuickBooks integration instead of bath and sync
- We do NOT sell customer data to 3rd party companies!
- Flat rate pricebook is further advanced and updated more frequently
- Full Service Agreement functionality with the ability for more than one agreement per location
- More robust software features for growth and dedication, responsive onboarding and support teams
FieldEdge vs Housecall Pro Payment Processing
Housecall Pro’s customers have often struggled with quality payment processing. This can cost service businesses customers, which can be a tough price to pay. That’s why FieldEdge Payments makes it easy to process payments instantly from the field or the office – you can even automate invoicing and billing.
FieldEdge Payments can help you:
- Lower your processing rates and recognize revenue instantly
- Reduce chargebacks with real-time reconciliation
- Eliminate human error with one simple system
FieldEdge as an Alternative to Housecall Pro
There’s a reason FieldEdge is the smart choice for your business. In addition to saving service businesses a massive amount of time (up to 20+ hours per week), we also have powerful integrations, scheduling and dispatching tools, CRM, and a highly accessible mobile app.
Do you want to learn how FieldEdge can help you save time, maximize efficiency, and grow your business? Book a quick demo to learn more and see the differences when comparing FieldEdge vs Housecall Pro.