Turbocharge your techs, organize your office, save time, and make more money with field service management software
It's Simple
In the field
Techs save time and sell more. Transmit invoices through our field service app right into QuickBooks without data entry. Go paperless, increase profitability and give better service.
In the office
See how your business is doing, and how to improve it, in one glance. Organize, from scheduling to billing. Boost recurring income. Bill and collect faster.
We Give You The Edge
FieldEdge, dESCO’s new name and new product, combines our 35 years’ experience and the latest technology into the ultimate field service management system, powerful yet easy to use.
Connect and organize
Connect everyone from field techs to the office. Never forget to schedule or bill jobs. Know how your business is doing.
Integrate QuickBooks
No more entering things twice. Everything you input goes into QuickBooks as if it were all one system.
Our customers have great things to say about us
“Investing in this software is an absolute no brainer.”
“We are so happy we were referred to the innovative folks at dESCO. Hands down, most remarkable is the experience I consistently have with the support team. They respond amazingly fast, seem enthusiastic to help solve any issues we have, and are happy to remote in to do any “fixes” themselves. Finding software that integrates into QuickBooks was the icing on the cake.”
Lisa Coffy
Furnace World
“Perfectly tailored for gathering information at an instant.”
“I just wanted to commend you and your team on your excellent customer service and support site. It’s perfectly tailored for gathering information at an instant and greatly reduces the frustration of implementing a new operational process into an existing “paper” HVAC service company. I’d recommend to any company that purchases this software to take full advantage of the Support page.”
Joe Musloe
Tobey Karg Service Agency
“We appreciate the fast and friendly customer service!”
“We have been using the software for about 5 years. Our company has benefited as a result by having our customer’s information organized and at our finger tips. Our technicians are able to see important notes and information about their jobs in the customer files. We appreciate the fast and friendly customer service provided anytime we have an issue!”
Barbara Sanchez
Balport Lock & Safe
“The marketing tools that are available within the program are amazing!”
“The biggest value to our company is efficiency – with the mechanics invoicing using mobile we can upload the invoice, take payment and book return calls before he has even pulled out of the driveway. If a customer calls and asks for a copy of an invoice or a statement of their account we can email with one click. The marketing tools that are available within the program are amazing!”
Sue Stewart
A1 Air Conditioning & Heating
“Not only is it simple to use and learn, but the support staff is very responsive!”
“The software was very simple to learn and offered much more than we expected. It has helped to revolutionize everything from our dispatching style and the way we communicate with customers, to the way we bill out repairs and manage our contract work. The level of service we are able to provide our customers has increased in a huge way.”
Reid Auger
ControlAir Systems, Inc.
Ready to go paperless?
Why FieldEdgeAlready have a system?
Why switch to FieldEdge
Techs: more jobs, higher sales, better service
On each tech’s mobile phone is an arsenal of tools to handle jobs more quickly and professionally, while boosting income on every work order. A visual library of inventory items by category helps techs sell additional equipment and services, showing good, better and best options.
Office team: everyone’s connected and organized
Dispatchers can see status of all work orders and techs on a single screen in real time. Office staff saves 20+ hours per week on data entry alone – QuickBooks integration is automatic including invoices created in the field. See every customer’s history and know when to schedule or bill service agreements.
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Owners: know how you’re doing and where to improve
Dashboards give you a running snapshot of your business, accessible from anywhere. In one glance, know where your marketing dollars are giving you the most bang for your buck, actual versus potential sales, upcoming or expiring service agreements, and which techs are making you the most money.
Mobile Payments
- Payment processing made simple with our built-in solution, FieldEdge Payments
- Collect any payment type (credit, debit, check, etc) before leaving the driveway and get your money the very next business day
- Stay flexible by allowing customers to use multiple types of payments for a single invoice
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