FieldEdge is the new name for dESCO, the company that invented service software for contractors
“Investing in this software is an absolute no brainer.”
“We are so happy we were referred to the innovative folks at dESCO. Hands down, most remarkable is the experience I consistently have with the support team. They respond amazingly fast, seem enthusiastic to help solve any issues we have, and are happy to remote in to do any “fixes” themselves. Finding software that integrates into QuickBooks was the icing on the cake.”
“Perfectly tailored for gathering information at an instant.”
“I just wanted to commend you and your team on your excellent customer service and support site. It’s perfectly tailored for gathering information at an instant and greatly reduces the frustration of implementing a new operational process into an existing “paper” HVAC service company. I’d recommend to any company that purchases this software to take full advantage of the Support page.”
Tobey Karg Service Agency
“We appreciate the fast and friendly customer service!”
“We have been using the software for about 5 years. Our company has benefited as a result by having our customer’s information organized and at our finger tips. Our technicians are able to see important notes and information about their jobs in the customer files. We appreciate the fast and friendly customer service provided anytime we have an issue!”
Balport Lock & Safe
“The marketing tools that are available within the program are amazing!”
“The biggest value to our company is efficiency – with the mechanics invoicing using mobile we can upload the invoice, take payment and book return calls before he has even pulled out of the driveway. If a customer calls and asks for a copy of an invoice or a statement of their account we can email with one click. The marketing tools that are available within the program are amazing!”
A1 Air Conditioning & Heating
“Not only is it simple to use and learn, but the support staff is very responsive!”
“The software was very simple to learn and offered much more than we expected. It has helped to revolutionize everything from our dispatching style and the way we communicate with customers, to the way we bill out repairs and manage our contract work. The level of service we are able to provide our customers has increased in a huge way.”
ControlAir Systems, Inc.
On each tech’s mobile phone is an arsenal of tools to handle jobs more quickly and professionally, while boosting income on every work order. A visual library of inventory items by category helps techs sell additional equipment and services, showing good, better and best options.
Dispatchers can see status of all work orders and techs on a single screen in real time. Office staff saves 20+ hours per week on data entry alone – QuickBooks integration is automatic including invoices created in the field. See every customer’s history and know when to schedule or bill service agreements.Learn More
Dashboards give you a running snapshot of your business, accessible from anywhere. In one glance, know where your marketing dollars are giving you the most bang for your buck, actual versus potential sales, upcoming or expiring service agreements, and which techs are making you the most money.