FieldEdge is an essential tool for owners and managers of locksmith companies to grow their businesses. Technicians are equipped to ramp up efficiency, generate bigger tickets, and provide great customer service.
Connect everyone from field techs to the office. Never forget to schedule or bill jobs. Know how your business is doing.
See your financials reflected in real-time with our seamless integration with QuickBooks. No delays, no double entry and no mismatched data!
Give your techs the ability to effectively upsell in the field with our advanced sales enablement tools, to drive more profit.
Efficiently assign, deploy and track techs using our smart dispatch board with GPS functionality.
Quickly schedule and dispatch your locksmiths using FieldEdge’s dispatch software. With the intuitive and dynamic dispatch board, you can assign work orders to your locksmiths and ensure that they will get the job done right by assigning them work orders based on their skill level. The office team can assign jobs to locksmiths by dragging and dropping unassigned work orders to their schedules so your locksmiths know where and when their next job will be.
Our integration of QuickBooks with our software makes the accounting process straightforward and simple. Your financials will always be reflected accurately because the information flows between QuickBooks and FieldEdge. All transactions are automatically updated across all platforms so there’s no need for double entry.
Our customer management tools give you the ability to access customer information in a snap. View complete work order histories, invoices, quotes, notes, and service agreements - all within FieldEdge. With all the information at your team’s fingertips, they can ensure that they high quality customer service is provided every single time!
With FieldEdge, you’re never leaving money on the table. FieldEdge comes equipped with tools that will help you reduce the number of unpaid invoices, collect money faster and go paperless. All invoices flow directly from the field to the office, so you’re never losing track of them and your locksmiths can easily update invoices from the customer’s location if necessary.
The FieldEdge mobile CRM solution is a powerful mobile app that allows your locksmiths to complete more jobs in a day. All the information they need is present in the FieldEdge app, so your locksmiths can eliminate the need to call into the office or search for the information they need to provide great service. With the mobile app, locksmiths can get the job done right and provide the personalized service every customer deserves!
Check out our exciting features by pressing play and clicking on the features you want to learn about!
Read Their Story
We appreciate the fast and friendly customer service.Barbara Sanchez Balport Lock and Safe
“We have been using the software for about 5 years.
Our company has benefited as a result by having our customer’s information organized and at our finger tips.
Our technicians are able to see important notes and information about their jobs in the customer files. We appreciate the fast and friendly customer service provided anytime we have an issue!”
Read Their Story
FieldEdge truly has impacted our entire team & continues to engage us in significant ways, thereby creating more profitability.Victoria Gonzalez, Admin Assistant Kiley & Sons, Inc
When reflecting on our 1st year with FieldEdge, it is apparent our productivity, efficiency, customer service & branding has improved. Joining FieldEdge truly has impacted our entire team & continues to engage us in significant ways, thereby creating more profitability. Kiley & Sons, Inc is constantly impressed with the customer service everyone provides to us at FieldEdge which, has built a relationship with our return on investment that is truly invaluable.
Read Their Story
The marketing tools that are available within the program are amazing!Sue Stewart A1 Air Conditioning & Heating
The biggest value to our company is efficiency – with the mechanics invoicing using mobile we can upload the invoice, take payment and book return calls before he has even pulled out of the driveway. If a customer calls and asks for a copy of an invoice or a statement of their account, we can email with one click. The marketing tools that are available within the program are amazing!
Read Their Story
They constantly come out with great updates and really go above and beyond to listen to their clients.Callen Kusmik, Residential Operations Manager The Balance Point Heating & Air Conditioning
FieldEdge has been a game changer for our service business! We moved from formally Deacon or server based software so FieldEdge was a big change for us in the best way. We can now access all of our records, reports, customer info, and etc. from anywhere on any device! They constantly come out with great updates and really go above and beyond to listen to their clients and produce updates that make the interaction with FieldEdge more innovative often. Their customer service is fantastic. We have a great success manager. We can call anytime and get support or training on any of the great features they have. Everyone should be using FieldEdge! We have seen amazing progress within our business since we started using their product.