We’ve been helping locksmiths for over 20 years.
Hear the real-life stories of how business owners like you have thrived using FieldEdge
“Our business has grown from 2 trucks to 10 since we first started working with FieldEdge. We now have 10 times the business and the software has grown right along with us. With out it I could not manage my business.”
John Boatright
OWNER, DEDGE’S LOCK AND KEY SHOP INC
“We are a locksmith company, and can’t say enough for how great it’s been using FieldEdge. By far the best part has been the support we have received.”
Patrick Herndon
OPERATIONS MANAGER, SECURITY LOCK & KEY INC
“We appreciate the fast and friendly customer service!”
Barbara Sanchez
BALPORT LOCK & SAFE
Give Your Techs the Tools to Succeed
Service software is an essential tool for Locksmith companies looking to save time and make more money. With FieldEdge your technicians are properly equipped to handle any kind of job that may come their way from keying to safes and security.
Know and Grow Your Business
Running a business is tough and requires owners to make important decisions on the fly. You need a flexible and powerful software to grow your Locksmith company. With FieldEdge you get a solution that helps you beat out the competition whether you have 5 employees or 50.
Field Service Software Benefits for Locksmiths
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Grow Revenue
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Delight Customers
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Streamline Operations
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Save Time and Make Money
Increase the number of customers your technicians can service in a day and ensure they have all the tools they need to get the job done. FieldEdge enables your technicians to bill and collect payment in the field, eliminating missed revenue and forgotten invoices.
Great locksmith companies know top class service starts with knowing your customers. FieldEdge enables your entire team to be on the same page in terms of past customer work orders, equipment history, and service agreements.
Locksmith companies need the right tools in the office. Give your CSRs and office managers the tools to quickly pull up service history when customers call. FieldEdge enables office staff to know which customers are up to date with their balances and who needs a reminder.
Locksmith companies using FieldEdge save office staff an average of 20 hours per week and their technicians average about 25% more work orders per day. Eliminate double-entry in the office and add more hours to your day by switching to FieldEdge.
Grow Revenue
FieldEdge helps you not only take and complete more jobs but increase ticket sizes. With our simple, yet powerful visual pricebook your techs can easily recommend good, better, and best options to your customers.
Delight Customers
Be there for your customers when they need you. FieldEdge helps your field and office employees give a best-in-class experience to all of your loyal customers.
Streamline Operations
Spend less time pushing paper and dealing with antiquated systems. Get a modern, cloud-based software so you can access your data anywhere at anytime.
Save Time and Make Money
On average, FieldEdge saves office workers 20 hours a week and field techs are able to compInformation one extra work order a day. Information automatically flows from the field to the office, saving you valuable time and money.
Locksmith Service Software FAQs
What is locksmith software?
Locksmith software is a tool used by locksmiths to run their entire business on one platform. For contractors who want to grow and manage their operations from one place, software is a must-have tool.
What are the benefits of locksmith software?
Most companies find that using a locksmith software makes office staff more efficient when dispatching technicians by showing which tech has the right skill set for the work order and is closest to the location.
Locksmiths are equipped with customer history and good-better-best options, which speaks to great customer service and increased ticket sizes.
Lastly, owners are able to see company and employee performance via reporting.
Does your locksmith software have a mobile app?
It sure does! Each technician with a mobile license can download the app from the app store. The application allows technicians to see assigned work orders, view customer and equipment history, provide good-better-best options to customers, take payment in the field, and much more.
Is the app available on Android or Apple?
Yes. Our app is available on both Android and iOS (Apple) devices.
Does your locksmith software integrate with Quickbooks?
Yes. We built the very first Quickbooks integration for service software over a decade ago. Our real-time integration means no more double-entry and all Quickbooks activity is updated across all platforms at that exact moment.
