FieldEdge is the new name for dESCO, the company that invented service software for contractors
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“FieldEdge understands what HVAC contractors need for long-term success. They’re dedicated to providing the training and tools to help their customers grow – and that’s why I’ve chosen to partner with them.”
HVAC software is an essential tool for owners and managers of HVAC companies to grow their businesses. With FieldEdge solutions, your technicians are equipped to ramp up efficiency, generate bigger tickets, and provide great customer service.
Running a great HVAC business requires you to know how your team is performing, especially when things heat up. You need a flexible and powerful management software to grow your company. FieldEdge allows you to quickly see how your entire company is performing and make improvements on the fly.
HVAC service software is used by contractors to run all areas of their operation. This includes scheduling, dispatching, invoicing, marketing, reporting, and much more. Software is widely regarded as a must-have tool for HVAC business looking to grow and manage their operations.
The best HVAC software is the one that fits your business! When evaluating HVAC software, you should always look at how all the features of the software flow together. If the flow of the software doesn’t fit the flow of your business, you and your employees will grow incredibly frustrated. Many HVAC contractors find that FieldEdge is very intuitive because the software’s design was created with heavy input from owners, dispatchers, and technicians. FieldEdge was also started by two HVAC contractors over 35 years ago!
Most companies find that using an HVAC software improves many areas of their business. Office staff is less burdened by paperwork and is more efficient at dispatching technicians. The software takes the guess work out of which technician will be closest and has the skillset to complete the work order. Technicians are more equipped to provide great customer service and increase ticket size by knowing customer history and providing customers with good-better-best options. Owners can rest easy knowing they’re focusing on the right aspects of their company with detailed reporting and dashboards on company performance.
Of course! Each technician with a mobile license can download the app directly from the app store. From this mobile application, the technician will be able to see assigned work orders, customer and equipment history, present good-better-best options to customers, take payment in the field, and much more.
Yes. We built the very first Quickbooks integration for HVAC software over a decade ago. Our real-time integration means no more double-entry. Don’t fall for other software companies’ claims that their batching process is a “live Quickbooks integration”.