FieldEdge is an essential tool for owners and managers of plumbing companies to grow their businesses. Technicians are equipped to ramp up efficiency, generate bigger tickets, and provide great customer service.
Connect everyone from field techs to the office. Never forget to schedule or bill jobs. Know how your business is doing.
See your financials reflected in real-time with our seamless integration with QuickBooks. No delays, no double entry and no mismatched data!
Give your techs the ability to effectively upsell in the field with our advanced sales enablement tools, to drive more profit.
Efficiently assign, deploy and track techs using our smart dispatch board with GPS functionality.
Our plumbing dispatch software ensures that scheduling and dispatching is made a breeze. The dynamic dispatch board allows you to assign the right person for each job based on their skills and distance from the job. Dispatchers can simply drag-and-drop unassigned work orders to specific plumbers, and they are now assigned to that work order. Added bonus? Tech statuses give your dispatchers insight into what your plumbers are doing – pending, traveling, working and etc.
Always see your financials accurately reflected in real-time. The seamless QuickBooks integration with our plumbing software allows information between QuickBooks and FieldEdge to automatically sync between the two platforms. No more double entry and no more batch syncing – every transaction made in either the office or the office shows up in both FieldEdge and QuickBooks!
Customer management is made easy in FieldEdge. With FieldEdge, you are equipped with customer management tools so that all the information you need can be accessed quickly. You can view work order histories, invoices, quotes, service agreements, track equipment and more for each and every customer in your database. By managing your customers In FieldEdge, you can understand each customer’s history and provide tailored, high-quality customer service to each one of them.
When you use FieldEdge as your invoicing software, you can easily go paperless and streamline the invoicing process. Plumbers can easily update invoices while out in the field and send them to customers via email or print invoices on the spot with a mobile printer. Our integrated payments solution also gives customers the option of paying upfront so your plumbers can collect payments once a job is complete.
The FieldEdge mobile CRM solution for plumbers makes it easy to access all the necessary information while they are on the go. Your plumbers can personalize their services based on customer’s individual histories. Use custom forms, add notes, update work orders, view full equipment histories, and more to always provide white glove service to your customers and create a positive reputation for your company.
Check out our exciting features by pressing play and clicking on the features you want to learn about!
Read Their Story
From the first day of using FieldEdge, we saw huge returns on investment.Ruben Watson, President Watson Plumbing Inc.
A product that provides immediate return on investment and a team at FieldEdge that goes beyond what’s required of them, building true partnerships & long-term success for their clients. Easily the fastest thing one could implement today to take their company to the next level of efficiency, accuracy, and profitability.
I cannot say enough about the software FieldEdge has created or more importantly the team they have assembled.
From the first day of using FieldEdge, we saw huge returns on investment. The process of getting service work from first call, to technician workorder, to payment became more efficient than we thought possible, and the overall organization & dispersal of customer information has increased our effectiveness/accuracy.
The advantages of FieldEdge do not stop at their awesome products though. We know our team at FieldEdge by name from how closely they work with us. They regularly are checking in and are prompt in response when we have need of them. Further I have had them go well beyond their scope of work to promote our company’s success on multiple occasions. Their team has stated to me multiple times, the more successful they can make us and our company, the more work we will be able to accomplish, and the more we will all ultimately win.
FieldEdge is the real deal and I would purchase their product infinite times over!
Read Their Story
The marketing tools that are available within the program are amazing!Sue Stewart A1 Air Conditioning & Heating
The biggest value to our company is efficiency – with the mechanics invoicing using mobile we can upload the invoice, take payment and book return calls before he has even pulled out of the driveway. If a customer calls and asks for a copy of an invoice or a statement of their account, we can email with one click. The marketing tools that are available within the program are amazing!
Read Their Story
They constantly come out with great updates and really go above and beyond to listen to their clients.Callen Kusmik, Residential Operations Manager The Balance Point Heating & Air Conditioning
FieldEdge has been a game changer for our service business! We moved from formally Deacon or server based software so FieldEdge was a big change for us in the best way. We can now access all of our records, reports, customer info, and etc. from anywhere on any device! They constantly come out with great updates and really go above and beyond to listen to their clients and produce updates that make the interaction with FieldEdge more innovative often. Their customer service is fantastic. We have a great success manager. We can call anytime and get support or training on any of the great features they have. Everyone should be using FieldEdge! We have seen amazing progress within our business since we started using their product.
Read Their Story
FieldEdge truly has impacted our entire team & continues to engage us in significant ways, thereby creating more profitability.Victoria Gonzalez, Admin Assistant Kiley & Sons, Inc
When reflecting on our 1st year with FieldEdge, it is apparent our productivity, efficiency, customer service & branding has improved. Joining FieldEdge truly has impacted our entire team & continues to engage us in significant ways, thereby creating more profitability. Kiley & Sons, Inc is constantly impressed with the customer service everyone provides to us at FieldEdge which, has built a relationship with our return on investment that is truly invaluable.