FieldEdge is an essential tool for owners and managers of plumbing companies to grow their businesses. Technicians are equipped to ramp up efficiency, generate bigger tickets, and provide great customer service.
Connect everyone from field techs to the office. Never forget to schedule or bill jobs. Know how your business is doing.
See your financials reflected in real-time with our seamless integration with QuickBooks. No delays, no double entry and no mismatched data!
Give your techs the ability to effectively upsell in the field with our advanced sales enablement tools, to drive more profit.
Efficiently assign, deploy and track techs using our smart dispatch board with GPS functionality.
Our plumbing dispatch software ensures that scheduling and dispatching is made a breeze. The dynamic dispatch board allows you to assign the right person for each job based on their skills and distance from the job. Dispatchers can simply drag-and-drop unassigned work orders to specific plumbers, and they are now assigned to that work order. Added bonus? Tech statuses give your dispatchers insight into what your plumbers are doing – pending, traveling, working and etc.
Always see your financials accurately reflected in real-time. The seamless QuickBooks integration with our plumbing software allows information between QuickBooks and FieldEdge to automatically sync between the two platforms. No more double entry and no more batch syncing – every transaction made in either the office or the office shows up in both FieldEdge and QuickBooks!
Customer management is made easy in FieldEdge. With FieldEdge, you are equipped with customer management tools so that all the information you need can be accessed quickly. You can view work order histories, invoices, quotes, service agreements, track equipment and more for each and every customer in your database. By managing your customers In FieldEdge, you can understand each customer’s history and provide tailored, high-quality customer service to each one of them.
When you use FieldEdge as your invoicing software, you can easily go paperless and streamline the invoicing process. Plumbers can easily update invoices while out in the field and send them to customers via email or print invoices on the spot with a mobile printer. Our integrated payments solution also gives customers the option of paying upfront so your plumbers can collect payments once a job is complete.
The FieldEdge mobile CRM solution for plumbers makes it easy to access all the necessary information while they are on the go. Your plumbers can personalize their services based on customer’s individual histories. Use custom forms, add notes, update work orders, view full equipment histories, and more to always provide white glove service to your customers and create a positive reputation for your company.
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