The Company That Invented Service Software

In 1980, we invented field service management software to help contractors run their HVAC businesses.

Our company only grew from there, expanding the number of industries we operate in and accumulating more than 40,000 users.

We built the ideal product from the ground up and made it possible for service businesses to streamline their operations.

This Is Our Story

Our Mission

Our mission is to empower field service contractors with innovative software solutions that will allow them to maximize their potential and reach new heights in the mechanical contractor space.

Our Vision

Our vision is to drive business growth while fostering a positive personal impact on the lives of our customers, each other, and our community.

40 Years Of History & The Latest Technology

Service Industry Veterans, FieldEdge Continues to Innovate and Shape the Evolution of the Service Industry

George & Glenn Slay founded Coastal Computer Corporation in Fort Myers. First official product was called Theos.

Coastal Computer Corporation releases the first electronic dispatch board and multi-tech dispatching.

Second generation product, Electronic Service Control (ESC), is released to the market.

First company to fully integrate QuickBooks accounting software with field service management software.

Dean Schreiner acquires Coastal Computer Corporation from the Slay brothers and renames company to dESCO, LLC.

First native mobile app is developed and released.

Highland Creek Partners, LLC acquires dESCO. A new management team continues to grow and evolve the company.

dESCO releases new, cloud-based SaaS software called FieldEdge.

dESCO officially rebrands to FieldEdge and Atlanta office is established.

Second generation product, Electronic Service Control (ESC), is released to the market.

Clearent acquires and merges Coolfront (the leading flat-rate pricing app for HVAC, Plumbing & Electrical contractors) with FieldEdge.

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Award-Winning Company

Customer service

Gold Stevie Award For Customer Service Department Of The Year 2020
People’s Choice Stevie Award For Favorite Customer Service 2016-2018
Silver Stevie Award For Customer Service Department Of The Year 2016-2019

Company growth

Gold Stevie Award For Sales Growth Achievement Of The Year 2019-2020
Inc. 5000 Fastest Growing Private Company In America 2017-2020
Inc. 5000 Series Companies In Florida 2017-2020

Best workplace

Atlanta Business Chronicle Best Places To Work 2017
Best And Brightest Companies To Work For In Atlanta 2019
Atlanta Journal Constitution Top Workplaces, Workplace Achiever 2020
Best And Brightest Companies To Work For In The Nation 2019
Glassdoor’s Best Place To Work (Small-Medium Businesses) 2018

Meet Our Amazing Team

We pride ourselves in hiring driven, high-performing individuals who are helping us drive growth and create an energetic and fun workplace atmosphere!

Interested in joining us?

Find out why our team loves FieldEdge!

Tell Me More!

FieldEdge Leadership Team

Connie Certusi

Connie Certusi joined FieldEdge in July 2018. Connie has an extensive leadership track-record in the software industry spanning all functions which include product delivery, sales & marketing and general management. Her role, prior to FieldEdge, was Executive Vice President and Managing Director for the Sage US business. While at Sage, Certusi led the transformation from on-premise to SaaS and scaled various business lines by multiples of their original size. Connie holds a BBA from the University of Georgia.

Connie Certusi President open

Connie Certusi joined FieldEdge in July 2018. Connie has an extensive leadership track-record in the software industry spanning all functions which include product delivery, sales & marketing and general management. Her role, prior to FieldEdge, was Executive Vice President and Managing Director for the Sage US business. While at Sage, Certusi led the transformation from on-premise to SaaS and scaled various business lines by multiples of their original size. Connie holds a BBA from the University of Georgia.

Cassie Fields

In January of 2017 Cassie joined FieldEdge as Head of Sales to reshape and grow the Inside Sales team. Cassie brings strong sales management experience from her time at NCC International where she led a team of 20 Account Executives across North America. Cassie holds a Bachelors of Science from the University of Georgia.

Cassie Fields Chief Revenue Officer of Field Services open

In January of 2017 Cassie joined FieldEdge as Head of Sales to reshape and grow the Inside Sales team. Cassie brings strong sales management experience from her time at NCC International where she led a team of 20 Account Executives across North America. Cassie holds a Bachelors of Science from the University of Georgia.

Scott Miggo

Scott joined FieldEdge in January of 2019 as the Chief Technology Officer over all development and IT functions. Scott has over 30 years of IT experience including CTO of Vantiv, VP of Engineering and Operations for Serta Simmons Bedding, over 20 years at Nationwide Insurance in various IT leadership positions and owner of an IT Consulting firm. As a leader, an IT Consultant and a small business owner, Scott has been an integral part of several IT turnarounds, major company growth and an IPO. Scott is originally from Ohio where he attended Franklin University and has been a resident of Fort Myers Florida for over 10 years.

Scott Miggo Chief Information Officer open

Scott joined FieldEdge in January of 2019 as the Chief Technology Officer over all development and IT functions. Scott has over 30 years of IT experience including CTO of Vantiv, VP of Engineering and Operations for Serta Simmons Bedding, over 20 years at Nationwide Insurance in various IT leadership positions and owner of an IT Consulting firm. As a leader, an IT Consultant and a small business owner, Scott has been an integral part of several IT turnarounds, major company growth and an IPO. Scott is originally from Ohio where he attended Franklin University and has been a resident of Fort Myers Florida for over 10 years.

Marc Werthmoeller

Marc joined FieldEdge in March 2015 and has helped grow the Sales & Marketing function from 5 employees to over 35. Prior to FieldEdge Marc worked as a Private Equity Associate at Highland Creek Partners and Director of Operations at Breffka & Hehnke. Marc holds a Bachelor of Commerce from the University of British Columbia.

Marc Werthmoeller SVP of Marketing & Operations open

Marc joined FieldEdge in March 2015 and has helped grow the Sales & Marketing function from 5 employees to over 35. Prior to FieldEdge Marc worked as a Private Equity Associate at Highland Creek Partners and Director of Operations at Breffka & Hehnke. Marc holds a Bachelor of Commerce from the University of British Columbia.

Nick Morin

Nick joined FieldEdge in March 2019. He brings a broad base of knowledge and experience in building scalable Finance organizations in both large and small businesses. Nicks previous experience includes various roles with Turner Broadcasting, Sage Software, and PE-owned Avitru LLC. He holds a BBA in Accounting From Pace University and an MBA in Finance from the University of Notre Dame.

Nick Morin SVP of Finance open

Nick joined FieldEdge in March 2019. He brings a broad base of knowledge and experience in building scalable Finance organizations in both large and small businesses. Nicks previous experience includes various roles with Turner Broadcasting, Sage Software, and PE-owned Avitru LLC. He holds a BBA in Accounting From Pace University and an MBA in Finance from the University of Notre Dame.

Eric Rausin

Eric Rausin, VP of Research & Development, has been helping service companies improve their operations with software for over 25 years. Eric has played a crucial role in bringing FieldEdge’s 4 different software products to market where he led the Customer Success and Product functions.

Eric Rausin VP of Research & Development open

Eric Rausin, VP of Research & Development, has been helping service companies improve their operations with software for over 25 years. Eric has played a crucial role in bringing FieldEdge’s 4 different software products to market where he led the Customer Success and Product functions.

Dan Theckston

Dan joined FieldEdge in February of 2019. Over the past 10 years, Dan has driven growth and retention for several fast-growing SaaS companies. Most recently, Dan was instrumental in the growth of ExamSoft, a market leading education technology company, where he spent time overseeing the Customer Success, Sales, and Client Solutions teams. Early in his career, he gained direct knowledge of the field service management industry after working with an HVAC company as an Executive Director, where he had the opportunity to see first-hand how technology like FieldEdge can increase revenue and efficiency. Dan holds a Bachelor of Science in Business Administration from the University of Central Florida.

Dan Theckston VP of Customer Success open

Dan joined FieldEdge in February of 2019. Over the past 10 years, Dan has driven growth and retention for several fast-growing SaaS companies. Most recently, Dan was instrumental in the growth of ExamSoft, a market leading education technology company, where he spent time overseeing the Customer Success, Sales, and Client Solutions teams. Early in his career, he gained direct knowledge of the field service management industry after working with an HVAC company as an Executive Director, where he had the opportunity to see first-hand how technology like FieldEdge can increase revenue and efficiency. Dan holds a Bachelor of Science in Business Administration from the University of Central Florida.

Adam Satow

Adam joined FieldEdge in 2017 to build the outbound sales team and develop an industry-leading sales process. With 10+ years of experience in software sales, Adam has contributed to significant revenue growth and continues to provide key insight on building successful sales cultures in high-growth environments. Originally from Ohio, Adam holds a degree in Business Administration from Ohio University.

Adam Satow VP of Sales Development open

Adam joined FieldEdge in 2017 to build the outbound sales team and develop an industry-leading sales process. With 10+ years of experience in software sales, Adam has contributed to significant revenue growth and continues to provide key insight on building successful sales cultures in high-growth environments. Originally from Ohio, Adam holds a degree in Business Administration from Ohio University.

Pete Fornieri

Pete joined FieldEdge in June, 2019 as the VP of Product. Pete has over 20 years of experience working in Product and IT roles for SaaS companies. His role, prior to joining FieldEdge, was CTO at Coolfront where he played an integral role in the launch of the web-product (2012) through the sale of the Company (2019). Pete has strong management experience where he’s built and led several IT and product teams located both on-site and off-shore. Pete holds a Bachelor’s in English at SUNY Fredonia and did graduate work in the IT Master’s program at Rochester Institute of Technology.

Pete Fornieri VP of Product open

Pete joined FieldEdge in June, 2019 as the VP of Product. Pete has over 20 years of experience working in Product and IT roles for SaaS companies. His role, prior to joining FieldEdge, was CTO at Coolfront where he played an integral role in the launch of the web-product (2012) through the sale of the Company (2019). Pete has strong management experience where he’s built and led several IT and product teams located both on-site and off-shore. Pete holds a Bachelor’s in English at SUNY Fredonia and did graduate work in the IT Master’s program at Rochester Institute of Technology.

Ryan Kowieski

Ryan joined FieldEdge in January of 2020 as the VP of Field Services Engineering, and has 20 years of experience in various Engineering roles leading diverse teams across the globe. Ryan’s experience delivering flagship technology solutions spans multiple verticals including eClinical and FinTech – most recently as the head of Engineering for US and UK-based teams at Cenduit. Originally from Wisconsin, Ryan did his undergrad work in Information Systems at University of Wisconsin, Madison, and holds an MBA with an Analytics concentration from Drexel University.

Ryan Kowieski VP of Field Services Engineering open

Ryan joined FieldEdge in January of 2020 as the VP of Field Services Engineering, and has 20 years of experience in various Engineering roles leading diverse teams across the globe. Ryan’s experience delivering flagship technology solutions spans multiple verticals including eClinical and FinTech – most recently as the head of Engineering for US and UK-based teams at Cenduit. Originally from Wisconsin, Ryan did his undergrad work in Information Systems at University of Wisconsin, Madison, and holds an MBA with an Analytics concentration from Drexel University.

Richard Berroa

Richard joined the FieldEdge family in December 2019. A seasoned cybersecurity strategist, Richard has a proven track record of developing & implementing security solutions, and establishing comprehensive IT compliance strategies. Prior to working at FieldEdge, he served as the Chief Information Security Office/Chief Technology Officer at Dynamic Trading Exchange Technologies and Executive Director of Infrastructure at Fox Interactive Media. Originally from Puerto Rico, Richard holds a BS from Columbus University. Richard is a Certified Chief Information Security Officer, Incident Handler and Ethical Hacker.

Richard Berroa VP of IT Security & Compliance open

Richard joined the FieldEdge family in December 2019. A seasoned cybersecurity strategist, Richard has a proven track record of developing & implementing security solutions, and establishing comprehensive IT compliance strategies. Prior to working at FieldEdge, he served as the Chief Information Security Office/Chief Technology Officer at Dynamic Trading Exchange Technologies and Executive Director of Infrastructure at Fox Interactive Media. Originally from Puerto Rico, Richard holds a BS from Columbus University. Richard is a Certified Chief Information Security Officer, Incident Handler and Ethical Hacker.

The Inventors Of Market-Leading Field Service Management Software

The Inventors Of Market-Leading Field Service Management Software

Our original founders, George and Glenn Slay were HVAC contractors and entrepreneurs. As HVAC contractors, George & Glenn were out in the field servicing customers constantly. They felt that there could be a better way to organize their office and field operations. Seeking a solution, the Slay brothers started the process of creating software that would help them manage their expanding business.

The Slay brothers established Coastal Computer Corporation in 1980 and introduced field service management software called Theos to the industry. Coastal Computer Corporation introduced the first electronic dispatch board as well as the first integration with the accounting system, QuickBooks. As the pioneers of field service solutions, the company achieved many firsts and became a well-known force in the industry.

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