In this episode of the Profit Roadmap, Ryan and Becca welcome back Libby DeLucien, a successful entrepreneur, to discuss the intersection of leadership and technology.
Libby shares her insights on effective communication during uncertain times, the importance of transparency, and the role of automation in enhancing business efficiency. She emphasizes the significance of empathy in leadership, the challenges women face in male-dominated industries, and the power of saying “no” to maintain focus.
Key Takeaways:
- Being open and honest with your team during uncertain times
- Showing stability as a leader by being consistent and reliable
- Using automation to enhance efficiency without losing the human touch
- Viewing empathy is a strength in leadership, not a weakness
EPISODE TIMESTAMPS
- 00:00 Introduction and Background
- 02:17 Leadership During Uncertain Times
- 06:17 Self-Awareness and Self-Improvement
- 11:03 Transparency and Financial Information
- 21:18 Delegating Tasks and Trusting Others
- 25:49 Harnessing the Power of Automation
- 30:36 Technology and Focusing on Customer Experience
- 52:00 Data-Driven Decision Making and Emotional Intelligence
- 55:39 Advantages and Challenges for Women in Business
- 58:15 The Importance of Saying No
- 01:09:20 Women in Male-Dominated Industries
- 01:14:29 Documenting Processes and Empowering Your Team