FieldEdge is the new name for dESCO, the company that invented service software for contractors
Customer Information Management Software
Wow your customers. Build strong relationships. Increase repeat business. Creating life-long customers begins with providing great, reliable service. We give you the tools to provide a VIP experience every time.
Customer History
Create a World Class Customer Experience
- Arm your employees with the tools they need to give customers a white glove service
- Quickly review all of the work that you’ve performed and quoted for every single customer
- Tired of chasing down unpaid invoices? Make sure customers are up-to-date on their payments before scheduling another job
- Identify customers with service agreements so you can provide high priority service
Equipment Tracking
Full Equipment History Right From the Office
- Know exactly what equipment your customers are using without ever stepping foot on their property
- Ditch the old paper spec sheets and give techs access to digital copies all on their mobile device
- Create custom forms for each type of equipment you service to make sure the job gets done right
- Identify customers with aging equipment to boost replacement opportunities
Pictures & Attachments
A Picture’s Worth a Thousand Words
- Use images to show homeowners exactly what the problem is and how it’s changed over time
- Pictures attached to work orders give you a detailed view of equipment, maintenance issues and installation
Less Hassle, More Control
Ready to try the ultimate field service software? Schedule a demo with one of our experts today.
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