FieldEdge is the new name for dESCO, the company that invented service software for contractors

Customer Management

Wow your customers. Build strong relationships. Increase repeat business. Creating life-long customers begins with providing great, reliable service. We give you the tools to provide a VIP experience every time.

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Customer History

Create a World Class Customer Experience

  • Arm your employees with the tools they need to give customers a white glove service
  • Quickly review all of the work that you’ve performed and quoted for every single customer
  • Tired of chasing down unpaid invoices? Make sure customers are up-to-date on their payments before scheduling another job
  • Identify customers with service agreements so you can provide high priority service

Equipment Tracking

Full Equipment History Right From the Office

  • Know exactly what equipment your customers are using without ever stepping foot on their property
  • Ditch the old paper spec sheets and give techs access to digital copies all on their mobile device
  • Create custom forms for each type of equipment you service to make sure the job gets done right
  • Identify customers with aging equipment to boost replacement opportunities

Pictures & Attachments

A Picture’s Worth a Thousand Words

  • Use images to show homeowners exactly what the problem is and how it’s changed over time
  • Pictures attached to work orders give you a detailed view of equipment, maintenance issues and installation

Less Hassle, More Control

Ready to try the ultimate field service software? Schedule a demo with one of our experts today.

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