FieldEdge is the new name for dESCO, the company that invented service software for contractors

FieldEdge Wins Gold & Silver Stevie® Awards in the 2019 Stevie Awards for Sales & Customer Service

FieldEdge Wins Gold & Silver Stevie® Awards in the 2019 Stevie Awards for Sales & Customer Service

By Priscilla Choi | February 26, 2019 | Awards, News/Press

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ATLANTA, GA/FORT MYERS, FL (February 26, 2019) – FieldEdge (formerly dESCO), the leading field service management software provider in the U.S., is proud to announce that it has been presented with Gold and Silver Stevie® Awards in the Sales Growth Achievement and Customer Service Department of the Year (Computer Software – 100+ Employees) categories respectively, in the 13th annual Stevie Awards for Sales & Customer Service.

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organization stages seven of the world’s leading business awards programs, including the prestigious American Business Awards®  and International Business Awards®.

More than 2,700 nominations were submitted to the Stevie Awards organization in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees. FieldEdge took home two awards this year – a Gold Stevie Award for Sales Growth Achievement of the Year and a Silver Stevie Award for Customer Service Department of the Year.

FieldEdge’s customer success team has won the Silver Stevie Award for Customer Service Department of the Year consecutively since 2016. The customer success team credits its achievements to its three-pillar approach to customer service, which highlights the key ideals of hiring the best talent, maintaining a positive work culture and creating memorable customer experiences.

“We are honored and humbled to be recognized by the Stevie Awards for the work we do to create world-class customer experiences,” said Jerome Feuiltault, Vice President of Customer Success, “We are very proud of our customer success and support teams whose talent and dedicated services achieve year-after-year customer experience standards that earns this recognition. We share this honor with our amazing team and our customers who inspire us every day.”

This is the first year the FieldEdge sales team has won the Sales Growth Achievement of the Year award. The team’s high-performance sales environment and tremendous year-over-year growth were recognized as drivers of success by the judges and the factors that made FieldEdge’s growth story stand out.

“We are incredibly honored to be represented in two Stevie Awards categories this year,” said Cassie Fields, Vice President of Sales & Business Development, “At FieldEdge, the sales team focuses daily on achieving not only their individual targets, but our team targets as well and they do that by working incredibly hard to be better today than they were yesterday. Those things combined are what make us a successful team and allows us to continue on such a fast-paced growth trajectory. We’re proud of our achievements and thankful to the Stevie Awards organization for recognizing us as this year’s Gold Stevie Award winner for Sales Growth Achievement of the Year.”

For more information about the Stevie Awards for Sales & Customer Service and the complete list of winners, please visit www.StevieAwards.com/sales.

To learn more about FieldEdge, please visit www.fieldedge.com.

About FieldEdge

FieldEdge, a subsidiary of Clearent LLC, is the leading provider of SaaS business management solutions to the home service market.  FieldEdge has helped thousands of service-based organizations increase sales performance and workforce productivity by managing all aspects of their daily operations since 1980. FieldEdge, with offices in Fort Myers, Atlanta, and Toronto, is a hyper-growth software company with a startup culture that is backed by over 35 years of industry-leading knowledge. To learn more, visit www.fieldedge.com or visit our Glassdoor page.

About the Stevie Awards

Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.

Sponsors of the 13th annual Stevie Awards for Sales & Customer Service include Sales Partnerships and ValueSelling Associates.

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