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WEBINAR: Navigating COVID-19 in the Field Service Industry

WEBINAR: Navigating COVID-19 in the Field Service Industry

By Priscilla Choi | April 2, 2020 | Blog, Coronavirus (COVID-19), Webinar

webinar eddie mcfarlane

During these uncertain times, you may be wondering what you could be doing to help your business. We’re hearing news daily about the impact COVID-19 is having not only on our industry, but also the overall economy. Some people feel underprepared and a little lost on how to navigate the current situation. Lucky for us, there are expert resources that can give you tips on how to continue running your business.

Recently FieldEdge’s very own Eric Rausin, VP of Research & Development, hosted a webinar with industry expert Eddie McFarlane discussing how to navigate COVID-19 in the field service industry. Eddie McFarlane is the VP of Learning & Development at Haller Enterprises and a board member for NATE and ACCA.

Eddie offered his input about what service businesses can be doing given the current situation. Topics included the responsibility of leadership during the pandemic and how to set the right mindset for your teams. Eddie also discussed safety measures you can put into place and practical advice about interacting with your customers.

You can watch the webinar recording below:

We understand that the current situation is scary and causes a lot of uncertainty. Above all, it’s important to be proactive, work collaboratively and follow guidelines set by the Center for Disease Control and World Health Organization.

To stay up-to-date with news about COVID-19 and/or read more on how your business can still operate during this time, please refer to our COVID-19 resource hub.

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