There’s a wealth of field service information on the web. So much, that it’s easy to get lost in it all. To help, we’ve compiled a list of the best resources for field service professionals, including blogs, publications, and groups to join.
Blogs
Future of Field Service
This blog offers a plethora of current information for field service professionals. This blog has you covered from objective insight to success stories to expertise from service leaders in the industry. The blog also covers topics such as AI and machine learning, augmented reality, digital transformation, IoT (Internet of Things), service optimization, supply chain, and more.
Best for: any field service professional
Field Nation
Field Nation is an excellent resource for field intelligence, guidance, industry insight, tips, market trends, Q & A deep dives, etc. This blog focuses on growing the freelance technician community but provides useful facts for anyone within the field service industry.
Best for: freelance field service technicians, field service manager or executive
Service Council
Service Council blog offers a platform for education, networking, knowledge, and insight for business executives in service and customer management. Also, through research and data, analysis and insights, community and events, and application, Service Council aims to help business executives sharpen their strategy.
Best for: industry and business executives in the field service industry
Publications
ACHR News
Air Conditioning, Heating, and Refrigeration News is a weekly newsletter that covers residential and commercial contracting. Since 1926, ACHR has been the trusted source in everything HVACR. When you join the network, you get unlimited access to their website, featuring resources on refrigeration, distribution, troubleshooting, industry trends, and market trends. You also gain access to four industry newsletters, a full HVACR directory and source guide, a monthly PR consultation, and much more.
Best for: contractors, anyone in field service
Contracting Business
Contracting Business provides insight into the latest products, trends, and business strategies that drive the field service industry. They have a premier focus on purchasing, installing, maintaining, and serving the HVACR systems in commercial, residential, and institutional buildings.
Best for: contractors, marketers, and technicians in the field service industry
Field Technologies Online
Field Technologies Online is the leading resource for the optimization of field workers, service, and assets. The site offers valuable information on field service software, mobile computing, fleet and asset management, and M2M (machine to machine). Also, users gain insight into current technologies and latest advancements and relevant thought leadership pieces.
Best for: field service technicians and business owners
Linkedin Groups
Field Service Society
This is an informal networking group of professionals who are interested in the field service industry. The group is for those who want to share ideas or knowledge about the latest trends in the field service industry, or those who want to connect with others in the field service industry.
Field Service: The Premier Service and Support Conference
This is a forum designed for support and service professionals in manufacturing, utilities, and telecom industries. It provides open discussion and networking for technical support and customer service best practices.
