ATLANTA, GA/FORT MYERS, FL (March 16, 2020) – FieldEdge (formerly dESCO), the leading field service management software provider in the U.S., is proud to announce that it has been presented with Gold Stevie® Awards in both the Sales Growth Achievement and Customer Service Department of the Year (Computer Software – 100+ Employees) categories in the 14th annual Stevie Awards for Sales & Customer Service.
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®.
More than 2,600 nominations from organizations in 48 nations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 180 professionals worldwide on seven specialized judging committees. FieldEdge took home two awards this year – a Gold Stevie Award for Sales Growth Achievement of the Year and a Gold Stevie Award for Customer Service Department of the Year (Computer Software – 100 or more employees).
The FieldEdge Customer Success and Support team were recognized for their accomplishments with a Gold Stevie Award for Customer Service Department of the Year. The dedication to creating memorable customer experiences has been a driver for both teams and has allowed them to effectively engage with customers.
“We are thrilled to continue to be recognized by the Stevie Awards for providing an exceptional client experience. Year after year, our teams remain focused on striving to innovate and meet modern best practices in Customer Success,” said Dan Theckston, Director of Customer Success, “This award is the result of our commitment across the organization to help our clients accomplish their goals and desired outcomes, while building meaningful relationships and driving value on a daily basis.”
In addition to the Gold Stevie Award in Customer Service Department of the Year, FieldEdge also received a Gold Stevie Award for Sales Growth Achievement of the Year. This is the second consecutive year the FieldEdge Sales team has won this award. The team’s ability to adapt to growth and changing conditions has pushed the team to hit new sales goals and address challenges head on.
“This is a result of a lot of people working extremely hard, but also working towards shared goals across all sales teams,” said Adam Satow, Vice President of Sales Development, “We’re humbled to work with such amazing professionals that commit quickly and continually strive to improve. We can’t wait to do it again in 2020!”
For more information about the Stevie Awards for Sales & Customer Service and the complete list of winners, please visit www.StevieAwards.com/sales.
To learn more about FieldEdge, please visit www.fieldedge.com.
FieldEdge, a subsidiary of Clearent LLC, is the leading provider of SaaS business management solutions to the home service market. FieldEdge has helped thousands of service-based organizations increase sales performance and workforce productivity by managing all aspects of their daily operations since 1980. FieldEdge, with offices in Fort Myers, Atlanta, and Toronto, is a hyper-growth software company with a startup culture that is backed by over 35 years of industry-leading knowledge. To learn more, visit www.fieldedge.com or visit our Glassdoor page.
About The Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.Sponsors of the 14th annual Stevie Awards for Sales & Customer Service include HCL Technologies, Sales Partnerships, Inc., and ValueSelling Associates, Inc.