ServiceTitan Alternative: Where FieldEdge Wins

Looking to kick ServiceTitan to the curb but not sure about alternatives? Deciding on a ServiceTitan alternative might seem like a challenging task.

After all, the best field service software needs to:

Include features that schedule, dispatch and route techs in just a few clicks
Avoid operation interruptions with a full-service, in-house CRM
Feature automated invoices and billing
Instantly process credit card payments from anywhere
Have strong service agreement functionality
Access an award-winning support team to help you every step of the way!

The best field service software doesn’t make you compromise on the features you need—bottlenecking your business because you’ve outgrown its limited, third-party integrations.

In this article, you’ll discover how FieldEdge is the best ServiceTitan alternative for your field service business.

1. Superior Scheduling and Dispatching Features

Scheduling and dispatching are a critical piece of any solid service software. With FieldEdge you’ll see everything you need on a single screen. Work orders show as assigned, unassigned and completed. Never worry about assigning the wrong tech – assign work orders to techs based on skill set and availability.

To assign a job, just drag the job to the tech
See status in real-time: pending, traveling, working, completed
Use map-based scheduling to intelligently route your techs
Decrease “windshield time”

2. Full-Service, In-House CRM Software

The right ServiceTitan alternative gives you access to a full-service, in-house CRM (i.e. customer relationship management) software with:

Bulk invoicing for quicker daily operations
Easy accounting with two-way QuickBooks sync
The ability to manage client accounts and job notes from anywhere

Don’t settle with a CRM that only meets some of your everyday needs. As the best ServiceTitan alternative, FieldEdge is the all-in-one best field service software to STREAMLINE your operations.

In addition, FieldEdge also allows you to:

Manage crews
GPS track your crews
Schedule recurring jobs
Generate instantly optimized routes

Plus, you can use this #1 CSM to deliver an excellent client experience with remotely accessible accounts and job notes—minimizing missed notes and errors.

3. Automated Invoicing and Billing

Tired of keeping track of invoicing and billing? Those days are over with FieldEdge! Invoices flow directly from the field to the office so you never lose another one. This allows your office and techs to spend MORE time serving customers and LESS on mountains of unnecessary paperwork.

When a job changes techs can update invoices from the customer’s location without having to get in touch with the office. Email invoices right to the customer or use a mobile printer to print on the spot.

FieldEdge gives you the tools to reduce unpaid invoices, get paid faster and identify your top performers.

Invoices flow directly from the field to the office so you never lose another one
Email invoices right to the customer or use a mobile printer to print on the spot
Make payment easy for your customers through integrated payment solutions
Total invoice goes directly into QuickBooks – no double entry!

4. Secure Automated Payments

Did you know, with FieldEdge’s payments, you can accept payments anywhere – on the go, wherever you are. The best field service software has the power to speed up your cash flow with built-in credit card processing.

As the leading ServiceTitan alternative, FieldEdge allows for instant, automated payments. Say goodbye to:

Late payments
Long processing times
Chasing payments

Plus, studies have shown clients will spend up to 83% more when paying with credit card versus cash.

Use FieldEdge Payments today and:

Get automatically updated credit cards
Eliminate wasted time in your office—speeding up your cash flow
Become fully PCI Compliant—allowing you to store credit cards on file

)

5. Service Agreement Functionality

Service agreements are your key to recurring revenue and customer satisfaction. With Fieldedge built in service agreement functionality you’ll never leave money on the table again. And your technicians will master the beauty of the upsell.

Know when service agreements are due for renewal, billing, scheduling
Send reminders and invoices to customers automatically
Increase recurring income
Never forget to bill a job—collect faster!

Also, automatically send scheduled service reminders via phone, text or email so you spend less time following up. Increase your renewals by setting your service agreements to automatically renew with recurring payments.

6. Access to a Dedicated Support and Launch Team Who Are Ready to Help

Access Our AMAZING Customer Success Team

Many ServiceTitan customers have told us that not having support (when you need it most) can put field service businesses in a tough spot—possibly costing you clients.

For this reason, FieldEdge is the #1 ServiceTitan alternative that always delivers amazing support to the businesses that trust us.

Take a look at just a few of the many ways our AMAZING customer success team helps members:

We’ve achieved a 92% customer satisfaction rating from our chat support
Our average wait time is one minute for a support response
85% of support requests are resolved during the first contact with our team

Get Running FAST With FieldEdge’s Excellent Onboarding

We’ve heard from some businesses that it can be really tough to get set up with ServiceTitan.

FieldEdge is the best ServiceTitan alternative because we have an entire onboarding team who’s dedicated to getting your business up and running FAST.

When you join FieldEdge, our onboarding team will show you EXACTLY how FieldEdge works so you can get set up ASAP.

Where FieldEdge Wins

It’s easy to see why FieldEdge wins in comparison to ServiceTitan. With FieldEdge, members can access simple features and straightforward pricing, plus FieldEdge also offers:

Less expensive software for the value
Free 1-on-1 training sessions post go-live
Stronger Service Agreement functionality to date
Coaching is more responsive with ample information to distribute
Regularly available support team and specific CGM for each member to address specific needs
FieldEdge’s next-level customer portal provides an easier and faster way for you to get paid same-day with secure in-house payment processing

Take Advantage of This ServiceTitan Alternative With the Best Field Service Software

Using FieldEdge, the best ServiceTitan alternative, you can:

Get up and running fast with the best launch and support team in the industry
Save time when scheduling and dispatching techs
Create rapid professional estimates from anywhere
Generate instantly optimized routes to maximize time
Get paid immediately with FieldEdge payments
Generate more revenue with service agreements

These are just a few of the endless ways FieldEdge helps to quickly scale your business.

Remember, the best field service software doesn’t limit your business’ success with bottlenecks. FieldEdge is the best ServiceTitan alternative to push past your biggest growth ceilings!