Instead of waiting for employees to come back into the office and be reactive, employers should make that first step and be proactive. COVID-19 has changed the way workplaces will operate in the future, and employers need to be prepared to lead effectively in our new normal.
Digital Transformation
Since most companies have found ways to communicate with customers and employees remotely, there’s no going back. Also, with a surge of people in the job market, organizations should be ready to recruit new talent digitally.
- There should be little to no in-person meetings. Most meetings will be held virtually, or through team communication platforms, like Slack or Teams.
- Digitize your recruitment process. Candidates should come on-site as little as possible. Also, companies should utilize online assessments to help with the recruitment process. Organizations should be innovative and find ways to capture the company culture through these video interviews.
Workplace
Although employees may be working from home more than before, the workplace should still be safe enough for employees to work in.
- Desks should be rearranged to meet the 6 feet threshold and limit cross-contamination.
- There should be sanitation stations around the office and easy access to sanitation materials.
- Surgical face masks and paper tissues should be readily available, along with closed bins for proper disposal.
Improvement in Work-Life Balance
Companies are now beginning to realize that working “nine to five” is a part of the past, and doesn’t fit the demand of a modern workforce. Employers should place a greater emphasis on flexibility to ensure that employees produce their best work. As a result, employers must also support their employees’ needs — such as self-care, family time, exercise, etc., to reflect a true work-life blend.
Changes to Scheduling
The safety of the employees is paramount for the success of the organization. Having everyone in the office at the same time may not be ideal for the new working conditions.
- Employers should consider “staggered shifts”. Employees may have to report to work at different times or on alternating days to limit the number of employees arriving, leaving, or working at the same time.
Increased Trust, Transparency, and Empathy
We are experiencing a change in leadership. Employers must understand and support their employees like never before. It’s essential to cultivate a community of trust, active listening, communication, and empathy. COVID-19 is affecting everyone in similar ways, so it’s vital to be aware of how employees are adjusting and what they’re going through.
