Looking to ditch Jobber but not sure about alternatives? With the countless Jobber alternatives on the market, it’s important to simplify your search so it’s not as overwhelming.
The best Jobber alternative doesn’t force you to compromise on the features you need—bottlenecking your business because you’ve outgrown its limited features and integrations.
In this article, you’ll discover how FieldEdge is the best Jobber alternative for your field service business.
1. Superior Scheduling and Dispatching Features
Scheduling and dispatching are a critical piece of any solid service software as a Jobber alternative. With FieldEdge, you’ll see everything you need on a single screen. Work orders show as assigned, unassigned and completed. Never worry about assigning the wrong tech – assign work orders to techs based on skill set and availability.
- To assign a job, just drag the job to the tech
- See status in real-time: pending, traveling, working, completed
- Use map-based scheduling to intelligently route your techs
- Decrease “windshield time”
2. Service Agreement Functionality
With the best Jobber alternative, service agreements are your key to recurring revenue and customer satisfaction. With Fieldedge’s built-in service agreement functionality, you’ll never leave money on the table again. And your technicians will master the beauty of the upsell.
- Know when service agreements are due for renewal, billing and scheduling
- Send reminders and invoices to customers automatically
- Increase recurring income
- Never forget to bill a job—collect faster!
Also, automatically send scheduled service reminders via phone, text or email so you spend less time following up. Increase your renewals by setting your service agreements to automatically renew with recurring payments.
When it comes to service agreement functionality it’s no contest between FieldEdge and Jobber.
3. A Growing List of Software Integrations
As the best Jobber alternative, FieldEdge is always adding new partners and integrations. These integrations streamline your accounting, service agreements and more—pushing FieldEdge past competing service software on the market.
- QuickBooks: This accounting software from Intuit has become a multi-industry standard for small businesses, contractors, and freelancers.
- FieldEdge Payments: FieldEdge Payments, powered by Clearent, is our integrated payments solution that allows you to accept payments anywhere—on the go, wherever you are.
- Fleetsharp: GPS tracking provides a complete solution for field service managers to track vehicle and asset locations, driver behavior and vehicle maintenance needs—all in one place.
- Social Jazz: Our latest integration, Social Jazz is a social media management tool that provides a large selection of useful, well-crafted content to keep your social media active and awesome.
4. Access to a Dedicated Support and Launch Team Who Are Ready to Help
Access Our AMAZING Customer Success Team
Many Jobber customers have told us that not having support (when you need it most) can put field service businesses in a tough spot—possibly costing you clients.
For this reason, FieldEdge is the #1 Jobber alternative that always delivers amazing support to the businesses that trust us.
Take a look at just a few of the many ways our AMAZING customer success team helps members:
- We’ve achieved a 92% customer satisfaction rating from our chat support
- Our average wait time is one minute for a support response
- 85% of support requests are resolved during the first contact with our team
Get Running FAST With FieldEdge’s Excellent Onboarding
We’ve heard from some businesses that it can be really tough to get set up with Jobber.
FieldEdge is the best Jobber alternative because we have an entire onboarding team who’s dedicated to getting your business up and running FAST.
When you join FieldEdge, our onboarding team will show you EXACTLY how FieldEdge works so you can get set up ASAP.
5. Full-Service, In-House CRM Software
The right Jobber alternative gives you access to a full-service, in-house CRM (i.e. customer relationship management) software with:
- Bulk invoicing for quicker daily operations
- Easy accounting with two-way QuickBooks sync
- The ability to manage client accounts and job notes from anywhere
Don’t settle with a CRM that only meets some of your everyday needs. As the best Jobber alternative, FieldEdge is the all-in-one best field service software to STREAMLINE your operations.
In addition, FieldEdge also allows you to:
- Manage crews
- GPS track your crews
- Schedule recurring jobs
- Generate instantly optimized routes
Plus, you can use this #1 CSM to deliver an excellent client experience with remotely accessible accounts and job notes—minimizing missed notes and errors.
6. Sell More with MarketingEdge
MarketingEdge is a tool that allows businesses to automate their email and text marketing. With MarketingEdge, you can stay top of mind, engage with your audience, and maximize sales.
Here are just a few examples of how you can automate your marketing and communications via email and text:
- Discounts on service agreements and promotions to those not using agreement plans
- “Refer a friend” and seasonal offer campaigns to generate new business
- Awareness campaigns for service clients who aren’t sure of what they need
- Equipment-specific campaigns to sell extended warranties or replacements for customers with aging equipment
- Welcome new customers automatically by filtering recently added customer contacts
- Follow-up communications requesting customer feedback after a service call
PLUS, MarketingEdge also allows two-way texting with your customers, so you can communicate updates and answers in real-time.
7. Secure Next Day Funding
FieldEdge Payments, powered by Clearent, is our seamless payment solution designed to let you accept payments anytime, anywhere.
After completing a job, you can easily process payments on-site using a mobile card reader. Once the payment is made, the details automatically sync with FieldEdge and QuickBooks, streamlining your reconciliation process and helping you manage your money more efficiently.
Our industry leading service includes:
- Next Day Funding: Fund payroll and inventory purchases as soon as the next business day.
- Online, Easy-to-Read Statements: We take a hard stand against hidden fees. The FieldEdge Payments online tool breaks down every fee so you know what you’re being charged.
- Friendly, Reliable Customer Service: Our customer support team is available M-F from 8:30am – 7pm ET and Sat & Sun from 9am – 4pm ET to answer your questions.
- Low Processing Rates: We provide the lowest processing rate in the industry and will work to get you the best deal.
Where FieldEdge Wins
It’s easy to see why FieldEdge wins in comparison to Jobber. With FieldEdge, members can access simple features and straightforward pricing, plus FieldEdge also offers:
- Superior phone customer support
- Better integrations
- Marketing support
- Less expensive software for the value
- Free 1-on-1 training sessions post go-live
- Stronger Service Agreement functionality to date
- Coaching is more responsive with ample information to distribute
- Regularly available support team and specific CGM for each member to address specific needs
- FieldEdge’s next-level customer portal provides an easier and faster way for you to get paid same-day with secure in-house payment processing
Join a FREE demo of FieldEdge to see how the best field service software will help you grow your business!
Take Advantage of This Jobber Alternative With the Best Field Service Software
Using FieldEdge, the best Jobber alternative, you can:
- Get up and running fast with the best launch and support team in the industry
- Save time when scheduling and dispatching techs
- Create rapid professional estimates from anywhere
- Generate instantly optimized routes to maximize time
- Get paid immediately with FieldEdge payments
- Generate more revenue with service agreements
These are just a few of the endless ways FieldEdge helps to quickly scale your business.
Remember, the best field service software doesn’t limit your business’ success with bottlenecks. FieldEdge is the best Jobber alternative to push past your biggest growth ceilings!
Related: 12 Benefits of Field Service Management Software