Caution sign in natural disaster with rain falling.

Your 4-Step Field Service Business Emergency Plan

No matter where you live, your region has likely experienced severe weather or a natural disaster. Creating a business emergency plan can help your employees and data remain safe during a threat. Plus, it allows for your operations to continue during or resume after an issue. After all, customers always need running water, heat, air conditioning and security.

What is Business Emergency Preparedness?

Business emergency preparedness is the process of planning ahead for threats. This includes natural disasters, severe weather, security breaches and environmental emergencies. A business emergency plan – also known as a business continuity plan – can help you prepare.

Preparing for different emergencies may seem overwhelming. But creating a plan can only take four simple steps!

Creating Your Field Service Business Emergency Plan

  1. Identify and plan for threats: Begin thinking through emergencies your business might face. For example, if you live in the Midwest, you may prepare for tornadoes instead of hurricanes. In addition to natural events, consider cyber or infrastructural threats that may arise. Your business emergency plan should include transportation, communication, data and energy disruptions. Once you have identified threats, be sure to plan what to do in each scenario. This ensures your employees and business will be as safe as possible. Need help planning for each threat? Check out emergency-specific resources from the U.S. Small Business Administration.
  2. Inform your team: How will you communicate with your staff if there is a power outage? How will employees evacuate or shelter in place? Based on your planning, think through situations employees may face. Then, take steps to inform staff so they know what to expect. Make sure to document emergency contact information for each employee.
  3. Protect your data: In your emergency planning, don’t forget about cybersecurity threats. Without data security, you may risk exposing sensitive business and customer information. Make sure your data and records are backed up in the cloud. If you have a cloud-based field management software like FieldEdge, your business data is likely already secure. Plus, cloud-based software allows you to access information anywhere with internet. This allows your employees to continue working once conditions are safe. Learn more easy ways to protect your business’s data.
  4. Prepare your property: Check that your company vehicles and facilities are properly insured. Be sure to remove any potential hazards on your property. This includes large debris such as old equipment. Also, store emergency supplies in all buildings and company vehicles. Water, non-perishable food, battery-powered radios, flashlights and first-aid kits are a great start.

Moving Forward

After an emergency or disaster, it’s time to review your plan. What did and did not work? What should change in case another issue should arise? Could you have better secured your data or property? Once you have answered these questions, share any plan updates with employees. Rest assured, your business and employees are safer because of your preparedness!

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